Consultations are normally by appointment. If a pet falls ill quickly or there is an emergency, clients should never hesitate in ringing, because the team will always fit this emergency in immediately.
The surgery hours:
Mon- Fri 09:00- 13:00 and 14:30- 18:30
Sat 10:00- 12:30.
Emergencies 24 hours.
Pet dental care is very important because it can have far reaching effects on their health and well-being. Animals suffer tooth pain but they hide it well, because if they were to show signs of weakness in the wild, the rest of their group would eat all their food.
In the clinic a special dental machine is used, imported from England, which scales and polishes the teeth. Clients will also get to know how to clean their pets’ teeth and maintain dental hygiene.
Good nutrition advice is where it starts. Nick worked for one year with Pedigree Petfoods (Waltham) and developed a great interest and a wide knowledge in dietary matters. Hence he is well qualified to answer any question of dietary problems.
Every pet is different; some are perfectly behaved, others follow their instincts more than others. Taking all things into account, the staff at the clinic will discuss and assess each individual case, look at the medical implications and allow the client to make an informed decision on whether to neuter or not.
Information sheets to take home with all the pros and cons of the “snip” are available at the reception desk too.
Most conditions are better treated at the surgery, where the clinic offers a full range of medicines and equipment. However, if a client cannot make it to the surgery, the vets are happy to visit the pet at home.
Please note that an additional charge will be made for home visits.
Euthanasia is always a difficult subject to discuss. Death does not always come at the right time and therefore euthanasia may be an option when age or illness begins to affect the pet's quality of life.
The team of the Clinica Veterinaria Bendinat will thoroughly evaluate the outlook for the pet so that the correct decision can be made for him or her.
When the time does come, an appointment at a quieter time is recommended. Every team member feels with their client and patient and they will make sure that the surrounding circumstances are not affecting this moment of good-bye.
Euthanasia is advised only as a last resort, bearing in mind what is practical, morally acceptable and the client’s own wish. If there is no alternative, rest assured that it will be carried out compassionately, humanely and speedily.